Shipping and Returns

Our fish leather skins, and in-stock watch bands, golf gloves, and belts, are stocked in Calgary, and can usually ship immediately.
We ship primarily via Fedex and Canada Post, to destinations in Canada, the U.S. and internationally. Shipping charges include handling, the fuel surcharge and insurance.

Please note:
- Canada Post will insure packages up to a maximum of $1,000 CAD.
- Canada Post Tracked Packet packages can be insured to a maximum of $100 CAD.
- The actual shipping charges may differ from the figures shown, particularly when more than 1 package is selected, due to assumptions made for size, weight or other factors. We usually bundle skins together to save shipping cost. The shipping charge will be adjusted to the actual shipping cost, before your transaction is post-authorized.
- In case the Canada Post or Fedex servers are inaccessible for rates, please contact us.

We offer discounts off of the rates that our website retrieves from Fedex servers. The discounts are:
- For packages over 30 kg., up to 75% off the Fedex International Priority or Fedex International Economy (for this volume only) service. A quote will be given in advance, at least 3 business days prior to the shipment.
- For packages between 3 kg. - 30 kg., by Fedex International Priority, 40% off.
- For packages under 3 kg., by Fedex International Priority, 25% off.
If ordering through our website, these discounts do not show on-line, but a manual adjustment will be done before your pre-authorized transaction is post-authorized. As a general estimate, about 150 of our ruffled suede or factory seconds skins, or 125 of our glazed skins would weigh 3 kg.

The tracking number will be emailed at the time of shipment.

If you wish to use one of the other major carriers or have us ship via one of our local freight or logistics companies, please contact us for further information.
We are not responsible for customs duties, taxes or brokerage fees that originate in the countries we ship to.

Estimated Delivery Times

Canada U.S. International Tracking Included
We ship via Canada Post
Canada Post - Expresspost 1 - 3 days 3 - 4 days 5 - 7 days YES
Canada Post - Expedited 1 - 8 days 5 - 7 days X YES
Canada Post - Tracked Packet X 4 - 7 days 6 - 10 days YES
Canada Post - Intl Surface X X 4 - 6 weeks YES
We ship via Federal Express
FedEx International Priority™ X 1 day 1 - 3 days YES

NOTE: The above delivery times were pre-pandemic and do not take into account the delays due to COVID-19. DELAYS ARE ONGOING.

We are confident that you will be pleased with your purchase from
We will honor returned merchandise, within a 10 day period of your receiving the merchandise, provided that you obtain from us a return authorization number first. All returned items, without problems to the products, would be subject to a 15% restocking fee. COD returned orders will be refused. The customer must send all returned items prepaid and insured.

FedEx service marks used by permission.